The OptimiDoc printers aren't coming up on my printers is there a way for me to add them?
If you notice that the OptimiDoc printers are missing from your list, you can follow the setup guide below:
Click Start then search or find "OptimiDoc Cloud Client" (not the updater) as seen below:
Click the up-arrow bottom right on the taskbar and right click the OptimiDoc icon and select “Sign In”
You should then be presented with the window below. Please enter your email address and click “Login”.
Once you click “Login” you should then get the below screen. The code should be sent to you via email and can take up to 5 minutes to arrive.
If no code arrives, click "Cancel" then re-enter your email and press "Login".
Enter your code and click “Ok”.
Once you have entered the code you will see the below. Please wait until the install of the print drivers are complete. Only when you see the print driver was installed should you click “Close”.
You can now log into the OptimiDoc portal to find your new pin.
Click the up-arrow, as before, and right click the OptimiDoc icon and select “Open OptimiDoc Portal”.
Click the “Microsoft” icon and this should log you in.
Press the “Show PIN” to reveal your PIN.
Click here to set OptimiDoc as your default printer in Windows 10
Click here to set OptimiDoc as your default printer in Windows 11
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