Here you will find some FAQs or Common Issues.
This page will be updated as required.
B&S IT Welcome Pack: https://menziesllp.sharepoint.com/sites/Togetherwith/SitePages/B&S_IT_Support.aspx
IT Induction Recording:
Recap: Basic IT Induction 01 October | Meeting | Microsoft Teams
iManage Training Recording:
Recap: iManage Training 01 October | Meeting | Microsoft Teams
Login Issue
If you are having issues logging into your laptop, try and add "@365beeverstruthers.onmicrosoft.com" to your normal login name. Example below:
tstark@beeverstuthers.co.uk to tstark@365beeverstruthers.onmicrosoft.com
B&S Sharepoint:
Open Edge, then open an InPrivate window and paste the following link: https://365beeverstruthers.sharepoint.com/_layouts/15/sharepoint.aspx
When prompted, use the @365beeverstruthers.onmicrosoft.com login.
Outlook
Email signature not automatically applying: https://menziesllp.zendesk.com/hc/en-gb/articles/34152030921361-Email-signature-not-automatically-appearing
Sharing Calendar: https://menziesllp.zendesk.com/hc/en-gb/articles/29988071204241-Share-outlook-calendar
Setting up Desktop Outlook: https://menziesllp.zendesk.com/hc/en-gb/articles/39566411531921-B-S-Desktop-Outlook
Teams
Logout B&S teams and login to Menzies: https://menziesllp.zendesk.com/hc/en-gb/articles/39567740326161-B-S-Teams
Login to Robin in Teams: https://menziesllp.zendesk.com/hc/en-gb/articles/39568148241809-Sign-in-and-setup-Robin-Desk-Booking-on-Teams
Citrix apps (e.g. CCH)
CCH isn't opening: https://menziesllp.zendesk.com/hc/en-gb/articles/15391943998353-A-program-in-Citrix-is-not-responding
Access B&S Citrix:
Open Edge
Go to the https://remote.beeverstruthers.co.uk/
Login with your B&S account (TStark@365beeverstruthers.onmicrosoft.com) and password
OneDrive
Connect Menzies OneDrive to B&S Laptop: https://menziesllp.zendesk.com/hc/en-gb/articles/39615427796113-Connect-Menzies-OneDrive-to-B-S-laptop
Equipment
Desk Setup: https://menziesllp.zendesk.com/hc/en-gb/articles/39543813655953-DESK-SETUP
Extending monitor displays: https://menziesllp.zendesk.com/hc/en-gb/articles/18498401497745-Change-Screen-settings-Extend-Mirror-Duplicate-Swap
Booking meeting rooms: https://menziesllp.zendesk.com/hc/en-gb/articles/33032340814481-Book-Meeting-Room-Teams-Room-Panels
iManage
Missing personal workspace: https://menziesllp.zendesk.com/hc/en-gb/articles/15446537988625-iManage-Personal-Workspace-missing
Filing popup not appearing when sending email: https://menziesllp.zendesk.com/hc/en-gb/articles/32545255116817-Emails-not-filing-to-iManage-iManage-Add-in
Foxit PDF Editor
Common tools: https://menziesllp.zendesk.com/hc/en-gb/articles/28921999412113-Foxit-PDF-Editor-Common-Tools
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