Matthew Stephen

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Activity overview

Latest activity by Matthew Stephen
  • Matthew Stephen created an article,

    CaseWare crashing when importing an excel spreadsheet

     The most common issue we see in relation to the excel document causing problems is it being expanded far beyond the populated rows, resulting in Caseware analysing 1000's upon 1000's of blank rows...

  • Matthew Stephen created an article,

    Alphatax - Server does not exist or access denied message

    Please run this file in Citrix and try again:Citrix Workspace

  • Matthew Stephen created an article,

    Low Disk Space - Relating to CaseWare synced files

      If you are receiving a low disk space notification or you can see that you C: drive is full you will need to delete your CaseWare synced folders and possibly Empty your recycle bin.     1. Brows...

  • Matthew Stephen created an article,

    Watermark integration add-in missing from Outlook

      Steps to take to enable again:   1. Click File - Options     2. Add-ins - Disabled Items. Click go...     3. Click on the disabled add-in (Watermark...) and click Enable     4. Click on COM Ad...

  • Matthew Stephen created an article,

    Datasnipper not showing in excel

      In most cases this is because the Datasnipper add-in has been disabled or not installed.   Steps to take to enable Datasnipper:   1. Close all instances of Excel.   2. Reopen excel and go to file...

  • Matthew Stephen created an article,

    Headset Order

     Menzies Headset Order Form (microsoft.com)

  • Matthew Stephen created an article,

    Attaching Large Files - Mimecast

      How do I send large files to my Client?   1. Start a new email   2. Click on the Mimecast tab and attach large files.   3. Search for your file to attach. Please make sure your files are zipped....

  • Matthew Stephen created an article,

    How to create the No Reply Payroll Mailbox and Send All Draft Macro

    Below is the guide to setup the No-Reply-Mailbox and how to get the Macro working to send all draft emails. This basically sends all draft emails when they are populated from sage all in one click....