Muhammed Mamsa
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Recent activity by Muhammed Mamsa-
CCH Amendments (Timesheet, WIP, Bills, Groups, Tax etc)
I need some amendments on CCH, such as... Timesheet amendments WIP transfers Bill approval / fee queries New exposure groups created Online Tax filing staff updates Please use the fol...
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How do I approve fees? Or allow approval of fees?
The problem is when I'm approving fees or when someone new or different has raised a bill on a client and I cannot see it to approve it. PLEASE NOTE: This is for Partners/Directors (managers need t...
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Install CaseWare 2024 locally on your laptop
How do I install CaseWare on my laptop? Ensure you save your work, that your web browser, local CaseWare and Outlook, Word, Excel, PowerPoint etc… are all closed. Click “Start”. Go to the “Compan...
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What are the different ways to raise a Credit Note?
What are the different ways to raise a Credit Note? There are 2 ways to raise credit notes on CCH: 1. Partial Credit Notes - The ability to raise an 'On Account' credit note for any amount which ...
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Local CaseWare firm styles and Menzies document library is missing or needs updating
My local CaseWare firm styles and Menzies document library is missing or needs updating If firm styles and Menzies document library are missing or need updating in your local CaseWare then try the ...
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Sent emails are not appearing in Sent Items or are Deleted
I sent an email, but they don't appear in my Sent Items or they are in my Deleted Folder Upon filing the email with iManage, the "Delete after Filing" box has been ticked. You need to untick this...
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Drive Mapping (Network Drives)
My network Drives are not mapped or they don't work FIRST CHECK IF YOUR VPN IS CONNECTED Click the Wi-Fi icon > then click on the VPN and make sure it says connected/disconnected. If...
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Requesting Large File Attachments
How do I request Large files from my Client? PLEASE NOTE: The Firm does not accept USB Sticks or Hardrives.They will not work on your Laptops. How to Request Large files up to 2GB from your Client ...
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Calling IT Support
Ideally, we would like to leave calls for urgent matters. What can be defined as urgent? If you are unable to do anything at all. Laptop is not switching on for example, or a critical application i...
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Locking Client in CCH and iManage
How can I lock a Client in CCH and iManage or provide access to some staff? The Partner or Manager in Client can do. Open CCH (this is to lock the whole client completely. Not parts) Responsi...