Muhammed Mamsa

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Articles

Recent activity by Muhammed Mamsa Recent activity Votes

  • How to do Windows Updates

    1. General
    2. Other

    How do I check for Windows Updates and check for Optional Updates? Step 1: Open Windows Settings/Navigate to Windows UpdatePress the Start button and type ‘Updates’ and select ‘Check for updates’ t...

    • Muhammed Mamsa
    • Updated
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  • Not getting Emails on my Laptop

    1. Applications
    2. Other Apps

    My emails are not appearing in my Outlook on my Laptop? Click Send/Receive > Work Offline.Close OutlookReopen OutlookGo back to Send/Receive > Work Offline and toggle back online. In the same menu,...

    • Muhammed Mamsa
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  • Cherry Mouse/Keyboard - disable or reconfigure buttons

    1. General
    2. Other

    How do I turn off (disable) the side buttons on the mouse, or remap the buttons on the mouse or keyboard to do something else?   Below example is to disable the front/back buttons on the mouse. You...

    • Muhammed Mamsa
    • Updated
    • 1 follower
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    • -1 votes

  • Book Meeting Room - Teams Room Panels

    1. General
    2. Other

    There are multiple methods to book a meeting room and use the Teams door panels:Walk-InMobile QR CodeOutlook + Room Finder PLEASE NOTE: BUSINESS SUPPORT CANNOT BOOK MEETINGS ON YOUR BEHALF.YOU NEED...

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  • Teams Meeting in Outlook missing - Teams Add-in

    1. Communication
    2. Teams

    I can't create Teams meetings in Outlook?  Can you advise how to recover it?   Go to File > Options > Add-ins > COM Add-ins > Go             Look for Teams, and make sure the box is ticket. Once...

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    • Updated
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  • Monitor Screens / Keyboard & Mouse Not Working

    1. General
    2. Monitors

    The laptop is charging but the monitors are black   Ensure nothing is plugged in. This includes the laptop charger, the USB C cable coming out from the Desk. Headset. An external Mouse or Keyboard....

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    • Updated
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    • 1 vote

  • Laptop Setup Guide

    1. General
    2. Other

    Attached is a guide to get you started on your new laptop. Please follow this on your phone/old device to get started. As of January 2025

    • Muhammed Mamsa
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  • Unlock CCH Tax Return

    1. Applications
    2. CCH

    I need a Client unlocked in CCH.    Please contact any of the CCH Super Tax Users in the list below who can do this for you (regardless of office).   They will have access permissions to action thi...

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    • Updated
    • 1 follower
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  • Cannot open CCH - says that my password has expired

    1. Applications
    2. CCH

    CCH will not open and says that my password has expired and will not open.       Thats is because your login password has expired. If your password has expired; you will not be able to access netw...

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  • My Camera doesn't work

    1. General
    2. Other

    When I'm on a video call, my camera appears black or has a 'no camera' symbol.   Depending on your laptop model, there is a possibility that the privacy cover is on. You will need to use the in-bui...

    • Muhammed Mamsa
    • 1 follower
    • 0 comments
    • -1 votes